Vibe IT Solutions

    Privacy Policy

    Last Updated: 2 December 2024

    Introduction

    At Laxdine, we are committed to protecting your privacy and ensuring your data is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services, including Mobile App Development, Web App Development, SaaS products, and AI solutions. By accessing or using our website and services, you consent to the terms outlined in this Privacy Policy.

    We encourage you to read this document carefully and contact us if you have any questions or concerns.

    Information We Collect

    We collect the following types of information to provide you with exceptional service:

    1. Personal Information

    • Identifiers: Your name, email address, phone number, and mailing address.
    • Payment Information: Billing details and transaction data for payment processing.
    • Project Information: Specific details about your Mobile, Web, SaaS, or AI project requirements.

    2. Usage Data

    • Log Data: IP address, browser type, operating system, and access times.
    • Behavioral Data: Pages viewed, links clicked, and time spent on our website.
    • Device Data: Device type, unique device identifiers, and mobile network information.

    3. Communication Data

    • Messages: Emails, feedback forms, and other communications sent to our team.
    • Preferences: Details about your preferences for receiving marketing communications.

    How We Collect Information

    We collect information from various sources, including:

    1. Direct Interactions:

      • When you create an account or contact us via forms on our website.
      • During project discussions and service requests.

    2. Automated Technologies:

      • Cookies, tracking pixels, and analytics tools to monitor website behavior and enhance user experience.

    3. Third-Party Sources:

      • Data from partners, such as payment processors, analytics providers, and advertising platforms.

    Use of Information

    We use the collected information to:

    1. Deliver Services

      • Develop and deliver Mobile Apps, Web Apps, SaaS products, and AI solutions tailored to your needs.
      • Manage customer accounts and ensure smooth project execution.

    2. Improve User Experience

      • Analyze how users interact with our website to optimize functionality.
      • Personalize content and services based on user preferences.

    3. Communicate with You

      • Provide updates on project progress, support inquiries, and promotional offers.
      • Send administrative communications, such as invoices and policy updates.

    4. Ensure Security

      • Detect and prevent fraudulent activity, unauthorized access, or data breaches.

    5. Legal Compliance

      • Meet regulatory and legal requirements, including tax and auditing obligations.

    Sharing Your Information

    We respect your privacy and will only share your information under the following circumstances:

    1. Service Providers

      • With trusted third-party partners who assist in delivering our services, such as payment gateways, cloud storage, and analytics providers.

    2. Legal Obligations

      • To comply with applicable laws, regulations, or legal processes.

    3. Business Transactions

      • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

    We do not sell your personal information to third parties for marketing purposes.

    Data Retention

    We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

    • Project Data: Retained until the project is completed or terminated.
    • Account Data: Retained as long as your account remains active or until you request deletion.

    Data Security

    Your data’s security is a top priority for us. We implement industry-standard measures to protect your information, including:

    1. Encryption:

      • Sensitive data, such as payment information, is encrypted during transmission using SSL/TLS.

    2. Access Controls:

      • Only authorized personnel have access to your information.

    3. Monitoring:

      • Regular security audits and monitoring systems to identify vulnerabilities.

    Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to enhance user experience, analyze site usage, and deliver targeted advertisements.

    Types of Cookies We Use:

    1. Essential Cookies: Required for basic website functionality.
    2. Performance Cookies: Used for analytics and performance tracking.
    3. Advertising Cookies: Deliver ads relevant to your interests.

    You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to access certain features of our website.

    Your Rights

    As a user, you have the following rights regarding your personal data:

    1. Access and Review

      • Request a copy of the personal information we hold about you.

    2. Correction

      • Request corrections to any inaccuracies in your data.

    3. Deletion

      • Request deletion of your personal information, subject to legal obligations.

    4. Data Portability

      • Request a structured, machine-readable copy of your data.

    5. Opt-Out

      • Opt out of marketing communications by clicking "unsubscribe" in any email.

    To exercise these rights, please contact us using the details provided in the "Contact Us" section.

    Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing any personal information.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Changes will be notified via:

    1. Email Notifications: Sent to registered users.
    2. Website Announcements: Updated policy will be prominently displayed.

    Your continued use of our services constitutes acceptance of the updated Privacy Policy.

    Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

    Laxdine
    Office No 203 - 2nd Floor, Reliance One Mall, 2, BRT Link Rd, Ravet, Pune, Pimpri-Chinchwad, Maharashtra 412101

    Email: info@laxdine.com

    Thank you for trusting Laxdine with your business needs.